Frequently Asked Questions
Do you ship outside of the USA? Right now no but hopefully in the future we will due to us being super small we unfortunately have to keep everything in the U.S.A
How long dose shipping take? 7-10 business days unless you custom an item that will take up 10-14 business days
What materials is the product made of? Most of the apparel is made of a cotton, polyester blend.
Are there different colors/sizes/variations available? Everything is true to size if you like a big shirt just size up
Is my payment information secure? Yes
What payment methods do you accept? All major credit card and we don’t accept PayPal or Vemo.
Do you offer discount codes on big orders? No not right now.
What are your shipping costs? It depends between $4.75 -$8.49 depending on the product.
What is your return policy? You will have 30 days for a refund. Every product has the details on return policy on the bottom of the description. All custom products are none returnable.
How can I track my order? Yes we send a email with your shipping number.
What happens if my package is lost or damaged during shipping? Please contact the PuzzlesInco email with in 7 days
How long does it take to process a refund? It will take up to 7-10 business days.
If you have anymore questions. please follow @Puzzlesinco on instagram and shoot us a message I would be happy to answer it.